Privacy Policy — THAT’S NOT ME
Effective date: 23 September 2026
This Privacy Policy explains how GLACIER EOOD, Bulgaria (“GLACIER,” “we,” “us,” or “our”) handles information relating to the video game THAT’S NOT ME.
1. Data Controller
GLACIER EOOD
UIC/VAT number: BG205953129
13 Tsar Ivan Shishman Street
Odesos District
9000 Varna, Bulgaria
Email: contact@n0n.site
GLACIER EOOD is the data controller for personal data that it independently collects and determines how to use.
2. Information Collected by the Game
THAT’S NOT ME does not independently collect, store, transmit, sell, or share personal information.
The game does not require a separate GLACIER account and does not independently collect:
- Names, email addresses, or contact details
- Precise location information
- Voice recordings
- Camera recordings
- Biometric information
- Payment or financial information
- Advertising identifiers
- Contacts or social-network information
- User-generated content
- Gameplay analytics or behavioural profiles
Game progress, settings, preferences, and similar data may be stored locally on the user’s device.
3. Meta Platform Data
THAT’S NOT ME is distributed through the Meta Horizon Store and operates on compatible Meta Quest devices.
Meta may independently process information relating to:
- Meta account information
- Device information
- Purchases and entitlement verification
- Store activity
- Platform diagnostics
- Achievements
- Cloud services
- Platform security
- Other Meta Quest or Meta Horizon platform functionality
Such processing is controlled by Meta and is governed by Meta’s own privacy policies, terms, and account settings.
GLACIER EOOD does not receive users’ payment-card details from Meta.
4. VR Tracking and Device Sensors
The game may use standard Meta Quest tracking functionality required for VR gameplay, including information generated by the headset and controllers such as:
- Headset position and orientation
- Controller position and orientation
- Player movement
- Button and input interactions
This information is used during gameplay to operate the VR experience.
GLACIER EOOD does not independently transmit or store this tracking information on external servers.
Any underlying processing performed by the Meta Quest platform is governed by Meta’s own privacy practices.
5. Customer Support
When you voluntarily contact us, we may receive:
- Your email address
- Your name or account name
- The contents of your message
- Screenshots you provide
- Technical information
- Log files or diagnostic files you choose to provide
We use this information only to:
- Respond to your request
- Investigate technical problems
- Provide customer support
- Protect the game and our legal rights
- Maintain necessary business and security records
Where applicable, the legal basis for processing is our legitimate interest in providing support and maintaining the security and operation of the game.
Processing may also be necessary to perform a contract or comply with a legal obligation.
6. Data Sharing
We do not sell personal data.
Information voluntarily submitted through customer support may be processed by service providers that operate our:
- Email services
- Website
- Hosting infrastructure
- Technical infrastructure
Information may also be disclosed where required by applicable law, a court order, or a competent public authority.
7. Data Retention
Customer-support correspondence is retained only for as long as reasonably necessary to:
- Resolve the request
- Maintain relevant business records
- Maintain security records
- Handle disputes
- Comply with legal obligations
Locally stored game data remains on the user’s device until it is removed through the game, device settings, application removal, or a device reset.
8. International Data Transfers
Some platform or infrastructure providers may process information outside Bulgaria or the European Economic Area.
Where GLACIER EOOD controls such a transfer, appropriate safeguards required by applicable data-protection law will be used.
9. Children
THAT’S NOT ME is not designed to independently collect personal information from children.
We do not knowingly collect personal data directly from children through the game.
Parents or guardians who believe that a child has submitted personal information directly to GLACIER EOOD may contact us and request its deletion.
10. Your Data-Protection Rights
Depending on applicable law, including the General Data Protection Regulation (GDPR), you may have the right to:
- Access your personal data
- Correct inaccurate personal data
- Request deletion of your personal data
- Request restriction of processing
- Object to certain processing
- Receive portable copies of eligible information
- Withdraw consent where processing relies on consent
- Submit a complaint to a competent supervisory authority
Requests may be sent to:
You may also contact the Bulgarian Commission for Personal Data Protection.
11. Security
We use reasonable organisational and technical measures intended to protect personal information under our control.
No electronic storage or communication system can guarantee absolute security.
12. Third-Party Services
The game may depend on Meta Quest and Meta Horizon platform functionality.
These services are operated independently and may have their own privacy practices.
This Privacy Policy does not govern information collected directly by Meta or other independent third parties.
13. Changes to This Policy
We may update this Privacy Policy when:
- The game changes
- Applicable law changes
- Platform requirements change
- Third-party services change
- Our data practices change
The effective date shown at the top of this Privacy Policy will be updated when material revisions are made.
14. Contact
Questions or requests concerning this Privacy Policy may be sent to:
GLACIER EOOD
13 Tsar Ivan Shishman Street
Odesos District
9000 Varna, Bulgaria
Email: contact@n0n.site