Privacy Policy — REDHOOD: SNIPER CONTRACTS
Effective date: 13 July 2026
This Privacy Policy explains how GLACIER EOOD, Bulgaria (“GLACIER,” “we,” “us,” or “our”) handles information relating to the video game REDHOOD: SNIPER CONTRACTS.
1. Data Controller
GLACIER EOOD
UIC/VAT number: BG205953129
13 Tsar Ivan Shishman Street
Odesos District
9000 Varna, Bulgaria
Email: contact@n0n.site
GLACIER EOOD is the data controller for personal data that it independently collects and determines how to use.
2. Information Collected by the Game
REDHOOD: SNIPER CONTRACTS does not independently collect, store, transmit, sell, or share personal information.
The game does not require a separate GLACIER account and does not collect:
- Names, email addresses, or contact details
- Precise location information
- Voice recordings, camera data, or biometric information
- Payment or financial information
- Advertising identifiers
- Contacts or social-network information
- User-generated content
- Gameplay analytics or behavioural profiles
Game progress and settings may be stored locally on the user’s device.
3. Meta Platform Data
The game is distributed through the Meta Horizon Store and operates on Meta Quest devices.
Meta may independently process information relating to:
- Meta account information
- Device information
- Purchases and entitlement verification
- Store activity
- Platform diagnostics
- Achievements
- Cloud services
- Other Meta platform features
Such processing is controlled by Meta and is governed by Meta’s own privacy policies and account settings.
GLACIER EOOD does not receive users’ payment-card details from Meta.
4. Customer Support
When you voluntarily contact us, we may receive:
- Your email address
- Your name or account name
- The contents of your message
- Technical information, screenshots, log files, or diagnostic files you choose to provide
We use this information only to:
- Respond to your request
- Investigate technical problems
- Provide customer support
- Protect the game and our legal rights
- Maintain necessary business records
Where applicable, the legal basis for processing is our legitimate interest in providing support and maintaining the security and operation of the game. Processing may also be necessary to perform a contract or comply with a legal obligation.
5. Data Sharing
We do not sell personal data.
Information submitted through customer support may be processed by service providers that operate our email, website, hosting, or technical infrastructure.
Information may also be disclosed when required by law, a court order, or a competent public authority.
6. Data Retention
Customer-support correspondence is retained only for as long as reasonably necessary to:
- Resolve the request
- Maintain business and security records
- Handle disputes
- Comply with legal obligations
Locally stored game data remains on the device until it is deleted through the game, device settings, application removal, or a device reset.
7. International Data Transfers
Some platform or infrastructure providers may process information outside Bulgaria or the European Economic Area.
Where GLACIER EOOD controls such a transfer, appropriate safeguards required by applicable data-protection law will be used.
8. Children
The game is not designed to collect personal information from children.
We do not knowingly collect personal data directly from children through the game.
Parents or guardians who believe that a child has submitted personal information to us may contact us and request its deletion.
9. Your Data-Protection Rights
Depending on applicable law, including the General Data Protection Regulation, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your personal data
- Request restriction of processing
- Object to certain processing
- Receive portable copies of eligible information
- Withdraw consent where processing relies on consent
- Submit a complaint to a competent supervisory authority
Requests may be sent to:
You may also contact the Bulgarian Commission for Personal Data Protection.
10. Security
We use reasonable organisational and technical measures intended to protect personal information under our control.
No electronic storage or communication method can guarantee absolute security.
11. Third-Party Services
The game may depend on Meta Quest platform functionality.
These services are operated independently and may have their own privacy practices.
This Privacy Policy does not govern information collected directly by Meta or other third parties.
12. Changes to This Policy
We may update this Privacy Policy when:
- The game changes
- Applicable law changes
- Platform requirements change
- Our data practices change
The effective date shown at the top of this Privacy Policy will be updated when material revisions are made.
13. Contact
Questions or requests concerning this Privacy Policy may be sent to:
GLACIER EOOD
13 Tsar Ivan Shishman Street
Odesos District
9000 Varna, Bulgaria
Email: contact@n0n.site